A few things to know:
- Offers are firm
- All sales to us are final
- Payment is by business check
- Firm appraisals are in-person after we inspect and drive your vehicle.
We consider a number of things when doing an appraisal and offer. Some of the factors include:
- Age of the vehicle
- Condition inside and out
- Maintenance work that needs to be done
- Modifications - A feature may add or reduce the offer, depending on the feature/modification. Sometimes, an aftermarket modification may void the factory warranty, thus reducing the offer.
- Market demand and supply
- Kelly Blue Book
- Manheim Auto Auction Reports
What to bring with you
To ensure a smooth and fast transaction, please remember to have the following items. While we may be able to complete the sale with some items missing, we cannot guarantee you that. When you arrive, we'll review everything with you and help you make arrangements to obtain any missing items.
- Your car's title or pay-off information In order to transfer ownership to us, we need your title. If you still owe money on your vehicle, you need to bring the pay-off information so that we can work with the title holder to gain title.
- All titleholders should be present.
- Valid registration - Your car's current registration enables us to confirm that you own the vehicle.
- Valid Photo ID All title holders must bring a valid, state-issued photo identification.
- Keys and remote You must provide us all sets of keys and remotes. If the original keys and remote to the car are missing, we may adjust the offer.
1. How do you appraise vehicles? Our appraisers thoroughly inspect and test-drive each vehicle. Your appraiser can provide a thorough explanation about the factors that influenced the offer and answer any questions.
2. Why is your written offer different from retail prices? We thoroughly inspect and recondition all cars that we purchase to ensure that they meet our high-quality standards for a vehicle offered at retail. These costs, as well as the cost of offering guarantees and warranties on used vehicles require that we purchase a car at a lesser amount than what we will sell it for.
3. What if all titleholders cannot be present or one is deceased? You will need to speak with someone in our business office who understand sDMV requirements. In some cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before we can buy your car. You can usually accomplish this by taking the title and supporting papers to the local titling office.
4. Can you buy my leased car? It is always a good idea to check with your leasing company first because some leasing companies will not allow you to sell the car prior to the expiration of the lease term. As with other vehicles we purchase, we'll first appraise the car or truck. Then we will contact the leasing company for payoff information and calculate any equity you have in the vehicle. 5. What if the amount of your appraisal offer is less than what I owe on my car? When your pay-off is less than our offer to buy your car, the difference is referred to as "negative equity." If you are buying a new car with us, sometimes we can add the negative equity into your financing. If not, you can pay us directly via cashier's or certified check, or certified funds. We will also accept cash and debit cards. We will accept personal checks with proper i.d. As always, our written offer is good for seven days, which gives you time to get any necessary funds to settle your transaction.